Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 41 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Good work environment" ((in 16 reviews)); "Employees were great" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 13 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What FirstEnergy locations have received the highest employee ratings?

Toledo , Oak Harbor , Cleveland

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(205 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

205 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Sep 25, 2025

Stay far away!

Scrum master/agile coach

Recommend

CEO approval

Business Outlook

Pros

The team was amazing. Compensation was competitive.

Cons

Senior management has no vision and lies outright about future plans. Decisions are made without any basis of data Layoffs are ongoing no matter what is said

3.0

Sep 22, 2025

Not what it once was

It analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay and benefits. A lot of good people still work there.

Cons

Morale and culture are at a low point. I know a number of employees planning their exit.

2.0

Sep 18, 2025

Downsizing every 18 - 24 months

Sr programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and decent pay

Cons

Little to no work life balance. I was a contractor there for more than 10 years and an employee for about 12. If you get on the wrong side of someone, you're gone...I was down sized December 2012 . I was released after my last project saved the company more that a million a year in tax burden...I don't know, I did good work but was disliked by my director...glad I'm gone.

Viewing 10 - 12 of 205 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Planner Scheduler/Readiness Coordinator