Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 40 reviews)); "Work Life Balance is great" ((in 22 reviews)); "Salary is good." ((in 16 reviews)); "+ great coworkers" ((in 16 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Leadership and management are either vague or unheard of." ((in 13 reviews)); "Executive Leadership is not transparent as they like to preach to employees." ((in 9 reviews)); "Long hours at times but overall very good" ((in 8 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What FirstEnergy locations have received the highest employee ratings?

Toledo , Oak Harbor , Cleveland

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(207 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 31, 2026

Mid

Engineer

Recommend

CEO approval

Business Outlook

Pros

you get insurance and a salary

Cons

a lot of work. Execs are shady

1.0

Dec 24, 2025

Not what it used to be.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits along with a defined pension.

Cons

The new executive leadership ruined this once great company. Employees used to be listened to for feedback and were valued as individuals. Now, executive leadership asks for feedback and doesn't act on it and every employee is just a number. Recent cultural surveys were a joke. The 'virtuous cycle' is essentially a downward spiral. Random layoffs are the new norm. One can question the CEOs loyalty considering he came from Blackstone, which owns 49.9% of FirstEnergy Transmission. Every decision benefits the executive leadership team and shareholders; not customers or lower level employees.

5.0

Dec 3, 2025

Good company, good benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

Viewing 4 - 6 of 207 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357