Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 20 reviews)); "Salary is good." ((in 18 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 14 reviews)); "The company is constantly announcing layoffs." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Feb 2, 2013

JCP&L Could be a Great Place

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Steady work with the number of storms and outages there is always work

Cons

Management is horrible, dont appreciate the employees. upper management is disconnected from the day to day operations. there is no trust too much manipulation goes on. Cant trust anyone. The environment is cut throat. The only thing that matter are the numbers they need to invest in the infrastructure to help avoid the number of customer outages they have

1.0

Jan 15, 2013

Not a good Culture to work and be happy in

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good Pay and good Location.

Cons

Culture leaves you questioning your decision to be employed there.

2.0

Jan 2, 2013

Employee life going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus (usually), tuition reimbursement, pension plan, and possibility of internal training. There are some really good people here.

Cons

Pay raise/promotion is poor so take that into consideration when starting - apparently based on friendships in some cases. Tuition reimbursement plan has been limited and is restrictive - used to be better. You get sick days, but it will be held against you if you use them. Benefits cost more to get less every year. For the past couple years, if you are not healthy, don't meet their expectations and don't agree to provide information on your health each year, then you don't get the "reward" which means your benefits cost more. They state that they do not get individual results and that might be true but they can see if what you pay for your benefits, so... they have a clue about who is costing them $ on insurance.

Viewing 583 - 585 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Safety Representative