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      FirstEnergy

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      FirstEnergy Customer Service Representative CSR reviews

      3.2

      43% would recommend to a friend

      (8 total reviews)
      avatar

      Brian X. Tierney

      Not enough data to show CEO approval

      43% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      2.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      2.0
      Jun 28, 2024

      Not for the Weak

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home once hired

      Cons

      Customers get to talk however they want to you, but you have to remain calm and professional "mandatory OT" on-call for 9 weeks out of the year for storm outages

      Viewing 4 - 6 of 8 Reviews
      Related searches: FirstEnergy Customer Service Representative (CSR) jobs | FirstEnergy Customer Service Representative (CSR) salaries | FirstEnergy benefits | FirstEnergy Customer Service Representative (CSR) interviews
      FirstEnergy reviewsFirstEnergy Customer Service Representative (CSR) reviews

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