Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "+ great coworkers" ((in 19 reviews)); "Salary is good." ((in 18 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "upper management at local operating companies do not care about employees" ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "FE quietly changed how our performance reviews are handled and how our bonuses are paid out… we originally weren’t supposed to get a bonus for 2024 but after they announced layoffs I guess they wanted to throw in a sweetener." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Mar 1, 2010

Evil Empire

Engineer

Recommend

CEO approval

Business Outlook

Pros

Can make a lot of money working overtime

Cons

People working at the plants are nice, but managers are not kind, and are very dogmatic. They threaten employees that don't "get in line", and is very much the good ol' boy network. Not very diverse work, and the majority of the technology is very old and out dated. Managers are very cheap, and sometimes do not want to pay overtime. Could care less if you have a life outside of work, they would rather you ruin your life, get divorced, and stay at their unhealthy plants. Managers think its the best place on earth to work , and don't understand why morale is low.

2.0

Jan 2, 2013

Employee life going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus (usually), tuition reimbursement, pension plan, and possibility of internal training. There are some really good people here.

Cons

Pay raise/promotion is poor so take that into consideration when starting - apparently based on friendships in some cases. Tuition reimbursement plan has been limited and is restrictive - used to be better. You get sick days, but it will be held against you if you use them. Benefits cost more to get less every year. For the past couple years, if you are not healthy, don't meet their expectations and don't agree to provide information on your health each year, then you don't get the "reward" which means your benefits cost more. They state that they do not get individual results and that might be true but they can see if what you pay for your benefits, so... they have a clue about who is costing them $ on insurance.

2.0

Oct 15, 2012

former akron employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

competitive pay and benefits, nice office, friendly coworkers

Cons

very very very political, not very proactive, low accountabilty, don't trust HR

Viewing 613 - 615 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Planner Scheduler/Readiness Coordinator