Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 40 reviews)); "Work Life Balance is great" ((in 22 reviews)); "Salary is good." ((in 16 reviews)); "+ great coworkers" ((in 16 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Leadership and management are either vague or unheard of." ((in 13 reviews)); "Executive Leadership is not transparent as they like to preach to employees." ((in 9 reviews)); "Long hours at times but overall very good" ((in 8 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What FirstEnergy locations have received the highest employee ratings?

Toledo , Oak Harbor , Cleveland

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

635 reviews

3.0

Feb 23, 2010

Training for Mgmt

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Very secure company with good benefits.

Cons

You need to be connected to the 'right' person to advance. Skills, education and experience are not necessarily considered.

3.0

Jan 23, 2010

It keeps getting worse

Nuclear technician

Recommend

CEO approval

Business Outlook

Pros

Good compensation and benefits for the area. Good job security in some positions. Extensive training is provided for some positions. Opportunities for advancement within the company.

Cons

Long hours -- there is no work/life balance. Management makes impulsive decisions with poor results and blames workers. There is generally an adversarial relationship between workers and management.

2.0

Jan 8, 2010

Heads buried like an ostrich

Business analyst

Recommend

CEO approval

Business Outlook

Pros

If you know how to play their game, you can succeed. I was told by co-workers that not all departments function the same and some are fair, but I never saw this during my time there.

Cons

Hard work does not always pay off. Management was too wrapped up in themselves to see the big picture.

Viewing 622 - 624 of 635 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Kingwood, WV

View job