Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 66 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 21 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 28 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

635 reviews

4.0

Jul 14, 2010

3 years In

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FirstEnergy allows a good balance between work / home when needed. Pay is competitive. There is a lot of freedom to do what you can, get the job donie the best way which makes it more enjoyable.

Cons

It is a very lareg company which sometimes makes you feel like a 'number' instead of a person. Sometimes I question the opportunity to advance,

3.0

May 4, 2010

Solid place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

--Good people to work with --Strong industry...provides a product of necessity --Work can be challenging and rewarding --Opportunity to work at several locations

Cons

--Since electricity has to flow 24/7. your work/life balance can suffer --Not enough knowledge transfer from older employees to young employees --Company does not seem to promote training and continuing education --Entire industry is suffering from aging infrastructure

2.0

Mar 1, 2010

Evil Empire

Engineer

Recommend

CEO approval

Business Outlook

Pros

Can make a lot of money working overtime

Cons

People working at the plants are nice, but managers are not kind, and are very dogmatic. They threaten employees that don't "get in line", and is very much the good ol' boy network. Not very diverse work, and the majority of the technology is very old and out dated. Managers are very cheap, and sometimes do not want to pay overtime. Could care less if you have a life outside of work, they would rather you ruin your life, get divorced, and stay at their unhealthy plants. Managers think its the best place on earth to work , and don't understand why morale is low.

Viewing 619 - 621 of 635 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Planner Scheduler/Readiness Coordinator

Distribution Associate - Erie, PA