FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)
avatar

Brian X. Tierney

14% approve of CEO

21% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews
1.0
Jun 7, 2025

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Benefits like healthcare and salary seem fair.

Cons

New leadership does not care about the employee experience. Poor communication. Too many changes happening at once. Currently hiring many senior leaders from the outside, making long term employees feel like there’s a lack of upward mobility.

3.0
Jun 5, 2025

No love

Recommend
CEO approval
Business Outlook

Pros

Pension and good ppl within the lower ranks

Cons

You are dispensable - company has changed for the worse

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation is well above average. One of the few companies that provide pension. Very Stable Organization.

Cons

The pivot to a state-centric decentralized business model has created a far greater expansion in leadership severely outpacing a commensurate (non-existant) increase in support staff. While no formal hiring freeze is in place currently, getting additional staff requires an act of congress. This coupled with zero appetite for meaningful technological investment (a holistcally approached ERP system is needed) instead of numerous bolt-on sytems generating unending inter-system minutia, which only a handful of people in the company can knowledgeably navigate. This creates ridiculous bottlenecks in responsiveness and wrecks the work-life balance of those that do have the knowledge to answer questions. Additionally the layoffs didn't help, which further exacerbated the support resource issues. Couple all of this with an RTO, scheduled for July, we have ourselves a truly awful place to work. Its a real shame, this really was a great place to work for quite a while. Not anymore. I expect highly competent personnel to begin leaving as soon as the smoke clears in the labor market. I wouldn't want to be middle-management having to pick up the slack. Personally, I'm at a point, I may not even care about the above average compensation, a great work life balance (and remote/hybrid working model) may be worth less compensation elsewhere.

Viewing 61 - 63 of 636 Reviews

Glassdoor has 726 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.