Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 20 reviews)); "Salary is good." ((in 18 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 14 reviews)); "The company is constantly announcing layoffs." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

3.0

Jun 4, 2025

Company is restructuring and eliminating positions

It analyst

Recommend

CEO approval

Business Outlook

Pros

Pays very well Great health care options Great co-workers

Cons

Extremely poor leadership from the very top down to Management level. restructuring with no thought or concern to the people lives they are destroying.

3.0

Jun 2, 2025

Boss dependent

Regulatory attorney

Recommend

CEO approval

Business Outlook

Pros

If you have a great boss you will be very happy and sucessful

Cons

Some folks are not cut out for leadership positions

1.0

Jun 2, 2025

Please don't work here.

It systems engineer

Recommend

CEO approval

Business Outlook

Pros

None at all I'd honestly have to say it's the worst place I ever worked.

Cons

Worked in their IT department only to have a bunch of snakes in their MIMs and Vegetation department try to engage in masonic workplace harassment and mobbing. None of the managers in their IT department are trustworthy especially upper management. They will constantly use Microsoft Teams to make insulting references if you're not a part of their masonic clique and they are also unlawfully monitoring employees electronic devices without their consent by means of an unethical hacker.

Viewing 64 - 66 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Administrative Coordinator