Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 44 reviews)); "Work Life Balance is great" ((in 23 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 17 reviews)); "Salary is good." ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "The company is constantly announcing layoffs." ((in 13 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

Skip to content Skip to footer

Notifications

FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

5.0

Dec 10, 2017

Solid company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay flexibility with schedules Holiday pay amongst other benefits Good leadership Company gives you the ability to advance within Company is getting better at recognizing the work you put in

Cons

Unrealistic goals at times Being on call 24/7-365 can have its disadvantages if you have a family. For those that want to make money, it’s a good thing.

4.0

Oct 30, 2017

Good Company Paying for Past Mistakes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CEO really cares about employees and customers. Professional work place with no concern for the nonsense that many smaller companies sometimes experience. focused on diversity

Cons

its a public utility; so that has its drawbacks. not a growing company, lots of older boomers retiring soon, so some upward mobility. focused on diversity to a point where it may not be the best place for a white male

2.0

Jul 12, 2017

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary upon initial hire, challenging work, job security, it pays the bills. Co-workers are great!

Cons

Many Managers are not engaged. Individual chosen for Supervision lack leadership and technical skills. Once hired inside the company, it is a good old boy network with what staff referred to as smokers and jokers. That is a major problem in improper decisions, promotions and raises. Producers and commitment are not recognized criteria and it results in most part in an unhappy work environment.

Viewing 124 - 126 of 636 Reviews

Top companies for "Compensation and Benefits" near you

Schneider Electric

4.0★Compensation & Benefits

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Shell

3.9★Compensation & Benefits

Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Transitional Meter Reader - IJ-0654

Administrative Coordinator

Administrative Coordinator