Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews)); "401k plus pension" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

1.0

Feb 8, 2014

Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Co- workers, especially those who worked hard to make end meet but did not get recognized for their hard work.

Cons

too political. If you work hard but your manager doesn't like you, that's it you're done. Promotion not base on performance but based on who you know. You could be a great worker and work for 15 -20 years, you will stuck in the same position forever.

4.0

Dec 21, 2013

FirstEnergy can offer real opportunities

Business analyst

Recommend

CEO approval

Business Outlook

Pros

I've worked with and learned from a lot of great and talented people. Opportunities for exposure to other departments, job responsibilities are available.

Cons

Somewhat unpredictable due to the nature of the utility industry. Periodic restructuring, reorganization is not uncommon. Company is pretty conservative, again that is found a lot w/in the industry.

2.0

Nov 4, 2013

Ok Company, no growth potential

Energy delivery utilities

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, clean facilities, 10 operating companies. If you are ok with just staying where you are and not advancing at all into a different department or to management it is a reasonable place to work. Fairly consistent.

Cons

No room for growth, no promotions, mediocre salary. If you would like to move up in your position this is not the place for you. Be prepared to stay where you are for a very long time. First Energy is always in a budget crisis and it always effects everyone except senior leadership and above. You cannot say no to storm work. Even in the event of family emergency. I was told my job would be in jeopardy when I turned down outage work. Outages could last 16 - 20 days straight of working 16 hour shifts. No rotations or days off during storm mode.

Viewing 142 - 144 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

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