FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)
avatar

Brian X. Tierney

13% approve of CEO

20% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews
3.0
Apr 25, 2025

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Paid time off, pay, benefits,

Cons

Poor decision making for direction of company - ceo , understaffed, little to no progress or forward thinking

1.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

People you work with day to day are great, good team ethic and collaboration.

Cons

Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers. Too much work too little employees to cover it. Customers hate the company. Pay is low.

Viewing 163 - 165 of 636 Reviews

Glassdoor has 727 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.