Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 79 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 16 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Upper management does not care about employee morale." ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews

1.0

Mar 18, 2017

Claims to be Above Reproach

Engineer

Recommend

CEO approval

Business Outlook

Pros

Thousands of square feet of empty cubicles due to staffing reductions after mergers means that there is always plenty of free space.

Cons

Corporate management will claim that regional management is above reproach, and company policy requires openness and honesty. Thus, if one's regional manager creates a problem that you must address with them, you will be required to address it (lest you be dishonest or secretive), and then you will be fired (because management is above reproach).

2.0

Jan 11, 2017

Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits

Cons

They are very demanding of a person's time above and beyond reasonable use.

4.0

Jan 10, 2017

Things are changing, so good, so not so good

Reactor operator

Recommend

CEO approval

Business Outlook

Pros

Good pay, good bonuses, great people, 401k and pension, excellent safety culture

Cons

Overly intrusive oversight programs, natural gas is killing electrical generation

Viewing 226 - 228 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Meter Reader B - Local 2357

Kingwood, WV

View job

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Claims to be Above Reproach

Engineer

Things are changing, so good, so not so good

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy