FirstEnergy reviews

The pivot to a state-centric decentralized business model has created a far greater expansion in leadership severely outpacing a commensurate (non-existant) increase in support staff. While no formal hiring freeze is in place currently, getting additional staff requires an act of congress. This coupled with zero appetite for meaningful technological investment (a holistcally approached ERP system is needed) instead of numerous bolt-on sytems generating unending inter-system minutia, which only a handful of people in the company can knowledgeably navigate. This creates ridiculous bottlenecks in responsiveness and wrecks the work-life balance of those that do have the knowledge to answer questions. Additionally the layoffs didn't help, which further exacerbated the support resource issues. Couple all of this with an RTO, scheduled for July, we have ourselves a truly awful place to work. Its a real shame, this really was a great place to work for quite a while. Not anymore. I expect highly competent personnel to begin leaving as soon as the smoke clears in the labor market. I wouldn't want to be middle-management having to pick up the slack. Personally, I'm at a point, I may not even care about the above average compensation, a great work life balance (and remote/hybrid working model) may be worth less compensation elsewhere.

Inept supervision Forced to take on others workload