Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 26 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 22 reviews)); "Pay was good" ((in 21 reviews)); "The team is amazing and walks you through every step." ((in 8 reviews)); "Friendly employees treated fairly well" ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 11 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 7 reviews)); "Long hours and hard to find balance" ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

2.0

Jul 1, 2019

Good Pay

Leasing agent

Recommend

CEO approval

Business Outlook

Pros

Great commission structure Easy job Great co-workers

Cons

Upper Management lack of follow through

FirstKey Homes Response

7y

Hi! Thank you for taking the time to rate us and list a few of your pros and cons for the job. I am happy to see that you enjoy the commission structure, you find the work easy and your co-workers are great. We try and make the work environment the best it can be for all our team members. I am sorry to see that you feel upper management lacks follow through. I can assure you that at every level of FirstKey Homes, follow through is essential and is an important part of what makes us successful. Thank you for all that you do! Scott

4.0

Jan 20, 2019

Change for the Better

Finance

Recommend

CEO approval

Business Outlook

Pros

The company is going through a lot of change so that it can grow. Old leaders are being replaced with ones who can position the company for bigger things. Some people loved the old way of doing things and seem to have a problem with the new team wanting to do things differently. But we aren't going to be able to grow without new ways of doing things. The old way was too manual and did not take advantage of technology. I am personally excited that I have the opportunity to be part of something new that is growing so fast. Yes, we are working hard, but it will pay off in the end. We are already seeing the benefit of some of the new systems that have been implemented.

Cons

Change is hard sometimes. It's much easier to keep doing something the same way that you've always done it.

FirstKey Homes Response

7y

Hi! Thank you for taking the time to write your review. We agree, we are growing fast and sometimes change is hard. We are focused on our team member experience and how changes impact their day-to-day responsibilities while also implementing necessary changes to the business. The changes we make today will improve our business, resident experience and team members; all good stuff! I'm glad you are already seeing the change. Onward and upward! Sparkle

5.0

Dec 18, 2018

A good place to work..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A professional work environment with knowledgeable and courteous employees and management. The interviewing process went by quickly and they extended a very fair offer to me. Benefits package is generous as well. This is a solid company to work for

Cons

I have found no cons so far.

FirstKey Homes Response

7y

Hello! Thank you for taking the time to write your review and we appreciate everything you do to help build FirstKey Homes' bright future! Thanks, Scott

Viewing 37 - 39 of 278 Reviews

Jobs at FirstKey Homes

Property Administrator

Property Administrator

Property Administrator

Resident Service Coordinator

FirstKey Homes

FirstKey Homes reviews

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