Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 26 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 22 reviews)); "Pay was good" ((in 21 reviews)); "The team is amazing and walks you through every step." ((in 8 reviews)); "Friendly employees treated fairly well" ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 11 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 7 reviews)); "Long hours and hard to find balance" ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

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FirstKey Homes

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

1.0

Nov 27, 2024

Terrible Management

Property administrator

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good benefits

Cons

Upper management hires and fires based on personal feelings and not work ethic and efficiency. Toxic enviornment

FirstKey Homes Response

Hi. Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and value the opportunity to learn and improve. To better understand and address your concerns, we encourage you to reach out to us directly at hrhelp@firstkeyhomes.com.

1.0

Nov 25, 2023

Heading downhill fast

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits package for non entry level roles

Cons

Everything else. They overhire year after year and then do huge cuts around the holidays. I think I heard $160M dollars over budget this year. Proactively treats good employees like trash.

FirstKey Homes Response

Please know that decisions around our personnel are not taken lightly and are made with careful evaluation. Adapting to and navigating unprecedented Real Estate and interest market conditions while accelerating our strategy for sustainable, healthy growth played a significant role in this decision. Our priority is to treat all affected Keypers with the respect, compassion, and the dignity they deserve while supporting them through this transition by offering comprehensive severance benefits and outplacement services. We are equally committed to answering any questions our team members have and encourage them to reach out to their HR business partner. Thank you for your feedback. While we strive for all feedback to be positive, we appreciate the opportunity to understand our team members’ concerns. If you wish to discuss further, please reach out to my at kwalters@firstkeyhomes.com

2.0

Mar 13, 2023

Just plain bad

Regional manager

Recommend

CEO approval

Business Outlook

Pros

Nice office space well decorated

Cons

Everything else is just awful

Viewing 43 - 45 of 278 Reviews

Jobs at FirstKey Homes

Property Administrator

Property Administrator

Indianapolis, IN

View job

Property Administrator

Resident Service Coordinator