Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 26 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 22 reviews)); "Pay was good" ((in 21 reviews)); "The team is amazing and walks you through every step." ((in 8 reviews)); "Friendly employees treated fairly well" ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 11 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 7 reviews)); "Long hours and hard to find balance" ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

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FirstKey Homes

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

1.0

May 2, 2022

Poor management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None at all. Total chaos

Cons

No work life balance, Poor management.

FirstKey Homes Response

Thank you for taking the time to write a review. We have done a tremendous amount of work around training our management and taking the feedback from our employees and creating a better employee experience. If you would like to provide a more detailed review so that we can continue to welcome and grow our employees in the best way possible, I would love to hear your suggestions. You can reach me at kwalters@firstkeyhomes.com Thank you again for taking the time to provide feedback.

2.0

Sep 12, 2021

Disappointing

Field inspector

Recommend

CEO approval

Business Outlook

Pros

Deep pockets backing the firm..

Cons

Amazing ability to continue to mismanage client base and workforce.

FirstKey Homes Response

I'm sorry your experience at FirstKey homes was not a good one. We look to make every employees experience a positive one. I would love to hear from you directly on the areas that we can improve. Every opinion and experience is one we want to account for. kwalters@firstkeyhomes.com Thank you for your time!

1.0

Aug 8, 2021

HR Department None existent

Lead generation specialist

Recommend

CEO approval

Business Outlook

Pros

Decent Pay and benefits, but the amount of work and stress does not match pay during busy season; COVID 19 lay offs and hiring is now offering lower pay

Cons

Unprofessional manager HR department does not exist

FirstKey Homes Response

Thank you for taking the time to provide your feedback. Being a part of HR I would love to know how our organization can better support you in your role. You can reach me directly at kwalters@firstkeyhomes.com Thank you again.

Viewing 46 - 48 of 278 Reviews

Jobs at FirstKey Homes

Property Administrator

Senior Manager, Technical SEO and Search Strategy

United States

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Property Administrator