Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 25 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 22 reviews)); "They provide great benefits and ways to give back to the community." ((in 21 reviews)); "New Company with a great opportunity to be creative and do something good in real estate." ((in 7 reviews)); "The team is amazing and walks you through every step." ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 11 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 7 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 6 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by demographic groups

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FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

3.0

Feb 26, 2023

Management

Construction superintendent

Recommend

CEO approval

Business Outlook

Pros

The pay is very fair for this role.

Cons

The management is not very well organized. Employees are not valued enough for the hard work they do. Management employees get fired or quit and does not stay longer than a year.

1.0

Feb 26, 2023

Unethical

Manager

Recommend

CEO approval

Business Outlook

Pros

Base Salary is the only pro.

Cons

I’ve never seen a company that just lets go of good hard working people and doesn’t think how it will effect the rest of the team/market. The expectations are unrealistic and the company culture is all over the place. Unorganized and never any clear direction given. No other department is “resident facing” so the PM and PA has to handle literally everything with little to no information. Work/life balance doesn’t exist if you want to stay on top of your job. I could go on and on but I’m sure you get the picture.

FirstKey Homes Response

3y

As you know the economy has gone through a resizing with current inflation and other macro economic trends. Losing hard working people in an organization is never something we take lightly as we fully understand the impact it has on our teams and markets. We try to do right by our current and former employees by offering generous severance packages, paid for benefits, and pay out of their bonuses for the time they were with us. Our leadership team is constant IN the markets touring homes and learning from our resident facing employees and managers as we too believe this is the only way to truly understand the challenges of our business. Thank you for taking the time to let us know your point of view and we look forward to continuing to improve here at FKH.

2.0

Feb 21, 2023

Great benefits, Poor management

Construction superintendent

Recommend

CEO approval

Business Outlook

Pros

competitive salary, good benefits, mileage reimbursement

Cons

Unorganized, poor management. Company preached no layoffs in the summer and laid off in the fall with no warning. Introduced company vehicles as a means to micromanage even more.

Viewing 100 - 102 of 278 Reviews

Jobs at FirstKey Homes

Resident Service Coordinator

Property Administrator

Property Administrator

Property Administrator

FirstKey Homes

FirstKey Homes reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management

Unethical

Great benefits, Poor management

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