Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 25 reviews)); "Great benefits and PTO." ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 20 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews)); "The team is amazing and walks you through every step." ((in 8 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 9 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 7 reviews)); "The new leadership is horrible." ((in 7 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by demographic groups

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FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

5.0

Nov 8, 2017

Regional Director of Acquisitions

Regional director of acquisitions

Recommend

CEO approval

Business Outlook

Pros

Great Pay. Benefits and quarterly bonuses. Able to work independently. Virtually zero micro management. Great boss.

Cons

As with all fairly new companies there is a learning curve.

FirstKey Homes Response

8y

Hi! Thank you for everything you do for FirstKey Homes! We love having you and we look forward to you growing with us into 2018. Thanks, Scott

5.0

Oct 18, 2017

Collection Call Center Manager

Collection call center manager

Recommend

CEO approval

Business Outlook

Pros

Great organization with growth opportunities

Cons

Being able to keep up with the growth

FirstKey Homes Response

8y

Hello! So fantastic to hear your perspective and positive outlook. We do understand that there is a challenge in keeping up with the excellent growth we are experiencing but it's all good things. And we will continue to grow as a team with it. Thank you for everything you do here! Scott

3.0

Mar 28, 2017

Finance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good name, well funded operation Access to NYC Private Equity talent, but also susceptible to bureaucracy

Cons

Too much politics, shooting for mediocrity Management plays the blame game, need to step up an be accountable

FirstKey Homes Response

8y

Hello and thank you for your review. I am sorry to hear about some of the issues you encountered while working at FirstKey Homes. We have undergone a lot of changes over the course of the last 6 months since you left, many of which were to work on issues that needed resolution in order to become better. And we have become better and will continue to grow towards what we view as a very bright future. Thank you for everything you did here and I wish you luck in your careeer. Scott

Viewing 112 - 114 of 278 Reviews

Jobs at FirstKey Homes

Resident Service Coordinator

Property Administrator

Property Administrator

Property Administrator

FirstKey Homes

FirstKey Homes reviews

Company ratings over time

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Reviews by job title

Regional Director of Acquisitions

Collection Call Center Manager

Finance

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FirstKey Homes reviews FAQs

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