FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
avatar

Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
5.0
May 9, 2022

Great benefits and growth opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the journey I had working for this company. Great diversity and inclusion programs.

Cons

Be ready to hear grumpy customers complaining about our website

1.0
May 2, 2022

Poor management

Recommend
CEO approval
Business Outlook

Pros

None at all. Total chaos

Cons

No work life balance, Poor management.

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FirstKey Homes Response
4y
Thank you for taking the time to write a review. We have done a tremendous amount of work around training our management and taking the feedback from our employees and creating a better employee experience. If you would like to provide a more detailed review so that we can continue to welcome and grow our employees in the best way possible, I would love to hear your suggestions. You can reach me at kwalters@firstkeyhomes.com Thank you again for taking the time to provide feedback.
1.0
May 1, 2022

Run away

Recommend
CEO approval
Business Outlook

Pros

Decent base and high bonus but goals are not realistic

Cons

Extremely old systems that make your job feel like hell. Management is HORRIBLE. Unrealistic goals without providing the adequate ressources !! I hate it here never had a 1-1 . Took 6 months for my manager to accept my 1-1 meeting request. I had no idea what she looked like. Unbelievable. Insurance is horrible ! Doesn’t cover the bare minimum and deductibles are high

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FirstKey Homes Response
4y
Thank you for taking the time to provide your feedback. We aim to equip our employees with the necessary tools to help support and grow each of our employees. I would love to hear more about your experience and try to understand the coaching that needs to occur on our side with management and how our benefits could better serve you and your needs. This would be a confidential conversation. Please email me at kwalters@firstkeyhomes.com if you would like to see things change. Thank you again for taking the time to voice your concerns.
Viewing 145 - 147 of 278 Reviews

Glassdoor has 288 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.