Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 27 reviews)); "Great pay" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 23 reviews)); "Growth opportunity" ((in 9 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

1.0

Jan 18, 2019

Being overworked no personal life

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits and pto

Cons

Expected to solve problems that should have been handled before tenants moved in

FirstKey Homes Response

7y

Hello!%0A%0AThank%20you%20for%20taking%20the%20time%20to%20write%20your%20review.%20%20%0A%0AWe%20are%20always%20looking%20for%20ways%20to%20improve%20the%20resident%20experience%20in%20addition%20to%20the%20team%20member%20experience%3B%20I%20appreciate%20this%20was%20important%20enough%20for%20you%20to%20write%20a%20review%20about.%20We%20are%20open%20to%20any%20and%20all%20suggestions.%20If%20you%20would%20like%20to%20pass%20along%20your%20ideas%2C%20please%20do%20not%20hesitate%20to%20talk%20to%20your%20manager%20in%20the%20Phoenix%20office%20or%20you%20can%20email%20me%20at%20ideas%40firstkeyhomes.com.%20Feel%20free%20to%20reach%20out%20to%20me%20at%20any%20time.%0A%0ASparkle%20

5.0

Jan 18, 2019

Start up feel, great opportunities

Finance & accounting analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities for career and work growth. The company feels like a start up, I am able to provide insight and opinions. The work life balance is great and the people are very friendly. I have already felt like I have made an impact in the few short months I have worked here !

Cons

Data is sometimes challenging to get, but gives opportunities to start new processes.

FirstKey Homes Response

7y

Hi and thank you for your review. We work hard to make sure team members are happy and feel there is opportunity for growth. So I am very happy to hear that you feel this way. As mentioned on another comment, I do appreciate that you have taken on the vision that if something is wrong, you want to fix it. That is what will make us better and continue to grow. So thank you for that! We appreciate you and all that you do. Scott

5.0

Jan 18, 2019

Growing and improving

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

I’ve been working in the finance department for about 6 months now and have experienced a lot of positive improvements. The company is working to be more efficient and building for growth. This is an exciting time to join the team as there are endless opportunities of ways to make a difference.

Cons

Not a true con, but there are many opportunities to correct prior practices

FirstKey Homes Response

7y

Hello! Thank you for taking the time to write your review. We appreciate your feedback. Also, thank you for helping to make prior practices better and more efficient. We agree and feel the same that it is an exciting time to be part of the FirstKey Homes and we're happy you are here! Thanks for all that you do, Scott

Viewing 244 - 246 of 278 Reviews

Jobs at FirstKey Homes

CRM & Lifecycle Marketing Manager

Sr. Manager, Operational Programs & Knowledge Management

United States

View job

Senior Manager, Technical SEO and Search Strategy

United States

View job

Property Administrator

FirstKey Homes

FirstKey Homes reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Being overworked no personal life

Start up feel, great opportunities

Growing and improving

Jobs at FirstKey Homes

FirstKey Homes reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

FirstKey Homes reviews FAQs

Jobs at FirstKey Homes