Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 26 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 24 reviews)); "Great benefits and PTO." ((in 22 reviews)); "New Company with a great opportunity to be creative and do something good in real estate." ((in 8 reviews)); "Friendly employees treated fairly well" ((in 8 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 11 reviews)); "The new leadership is horrible." ((in 8 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "Better training and systems training" ((in 7 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

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FirstKey Homes

FirstKey Homes reviews

3.5

66% would recommend to a friend

(70 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

Reviews about "Career Development"

Return to all reviews

5.0

Apr 17, 2023

FKH is awesome

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing team members, growth opportunities!

Cons

Real estate can be challenging.

3.0

Apr 14, 2023

Okay Place to work

Paralegal

Recommend

CEO approval

Business Outlook

Pros

It was a reasonably okay place to work, a lot of nice people, alot of jerks too.

Cons

high turnover - every year in the fall there are layoffs

1.0

Apr 7, 2023

Horrible Leadership

Director of property management

Recommend

CEO approval

Business Outlook

Pros

The Company pays well and the position was hybrid.

Cons

The Leadership is atrocious. They do not care about the employees, only profits. They discriminate against females, providing their male employees with more opportunities for success. They claim to be inclusive however it couldn’t be further from the truth. They do little to no due diligence on the homes they purchase. The homes are rented with various plumbing, electrical and construction issues. This forces the on-site teams to field calls from angry residents daily. They force you to work 50-60 hours per week and if you’re salaried you’re not compensated. I have been in the industry for 20+ years and never felt so used and abused. Stay far away!

FirstKey Homes Response

I am sorry to hear that this was your experience while an employee at FirstKey Homes. Our commitment to our award winning inclusive culture is at the front of everything we do. With strong diversity representation at every level within the organization, to our Employee Resource Groups, to our interviewing processes, "including you" is one of our four foundational pillars at FirstKey Homes. The homes we are able to provide to our family of residents are some of the highest quality in the industry and while not all of them are perfect our construction teams and service teams work tirelessly to ensure our product is worthy of any one of our residents.

Viewing 25 - 27 of 70 Reviews

Jobs at FirstKey Homes

Property Administrator

Resident Service Coordinator

CRM & Lifecycle Marketing Manager

Property Administrator (Temporary)