Is FirstService Residential a good company to work for as a Community Management Associate?

Community Management Associate professionals working at FirstService Residential have rated their employer with 3.9 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of FirstService Residential employees being 3.8 out of 5 stars. Search open Community Management Associate Jobs at FirstService Residential now and start preparing for your job interview by browsing frequently asked Community Management Associate interview questions at FirstService Residential .

Does FirstService Residential pay Community Management Associate employees well?

Community Management Associate professionals rate their compensation and benefits at FirstService Residential with 4.0 out of 5 stars based on 126 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Community Management Associate salaries at FirstService Residential.

How happy are Community Management Associate professionals working at FirstService Residential?

62% of Community Management Associate employees at FirstService Residential would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Community Management Associate professionals have also rated FirstService Residential with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (122) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (23) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits with a healthcare company that is very common" ((in 129 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 108 reviews)); "Work/life balance is good but the people are the BEST!" ((in 51 reviews)); "Great company culture and core values" ((in 33 reviews)); "Great work environment and people" ((in 31 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 125 reviews)); "Management is bad but can improve" ((in 101 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "Salary is low for the average" ((in 43 reviews)); "No training and help from previous employees." ((in 41 reviews))

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FirstService Residential

FirstService Residential Community Management Associate reviews

3.9

62% would recommend to a friend

(126 total reviews)

David Diestel

79% approve of CEO

69% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Community Management Associate employees have rated FirstService Residential with 3.9 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Community Management Associate professionals have a good working experience there. FirstService Residential is rated in line with the average (within 1 standard deviation) by Community Management Associate professionals compared to other employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

2.0

Jun 8, 2024

Leadership is shady

Community manager

Recommend

CEO approval

Business Outlook

Pros

Co workers were great. Recognition was nice.

Cons

Pay is below market. Leadership is shady. “Directors” can’t do anything without speaking to the actual people in charge and even those people have to go even hirer for EVERYTHING.

FirstService Residential Response

We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. - Emily, National Director of Talent Acquisition

5.0

Apr 3, 2024

Nice place to work

Community manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. Advancement opportunities. Friendly environment.

Cons

Not many cons. Lack of direct support and oversight from upper management as a new community manager.

FirstService Residential Response

Thank you for providing feedback on your experience with FirstService Residential. We are happy to hear that you enjoyed your time with our company. We wish you all the best in your future endeavors! - Emily, National Director of Talent Acquisition

5.0

Mar 13, 2024

Helpful Employeer

Community manager

Recommend

CEO approval

Business Outlook

Pros

Tons of resources to learn and able to move around because of how big the company is

Cons

Lots of pointless zoom/teams meeting.

FirstService Residential Response

Thank you so much for taking the time to complete a review. We are thrilled you're enjoying your time at FirstService Residential! - Emily, National Director of Talent Acquisition

Viewing 25 - 27 of 126 Reviews

Jobs at FirstService Residential

Assistant Community Association Manager

Part-Time Janitorial Position

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FirstService Residential

FirstService Residential Community Management Associate reviews

Ratings by category

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Reviews by job title

Leadership is shady

Nice place to work

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