Is FirstService Residential a good company to work for as a Community Management Associate?

Community Management Associate professionals working at FirstService Residential have rated their employer with 3.9 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of FirstService Residential employees being 3.8 out of 5 stars. Search open Community Management Associate Jobs at FirstService Residential now and start preparing for your job interview by browsing frequently asked Community Management Associate interview questions at FirstService Residential .

Does FirstService Residential pay Community Management Associate employees well?

Community Management Associate professionals rate their compensation and benefits at FirstService Residential with 4.0 out of 5 stars based on 126 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Community Management Associate salaries at FirstService Residential.

How happy are Community Management Associate professionals working at FirstService Residential?

62% of Community Management Associate employees at FirstService Residential would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Community Management Associate professionals have also rated FirstService Residential with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (122) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (23) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 136 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 102 reviews)); "Work/life balance is good but the people are the BEST!" ((in 48 reviews)); "Great work environment and people" ((in 37 reviews)); "Great company culture and core values" ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 129 reviews)); "Management is bad but can improve" ((in 101 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 51 reviews)); "Salary is low for the average" ((in 44 reviews)); "No training and help from previous employees." ((in 43 reviews))

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FirstService Residential

FirstService Residential Community Management Associate reviews

3.9

62% would recommend to a friend

(126 total reviews)

David Diestel

79% approve of CEO

69% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Community Management Associate employees have rated FirstService Residential with 3.9 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Community Management Associate professionals have a good working experience there. FirstService Residential is rated in line with the average (within 1 standard deviation) by Community Management Associate professionals compared to other employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

3.0

Aug 27, 2024

Unorganized

Community manager

Recommend

CEO approval

Business Outlook

Pros

They pay well. Multiple departments for support.

Cons

Micromanaging, too many team meetings.

FirstService Residential Response

Thank you for taking the time to submit a thoughtful and informative review. We value your input here and are certainly going to share your feedback with our leadership teams as we're always looking to improve our processes. Please feel free to also share this with your teams as we do pride ourselves in being able to have open and honest communication with our peers and bring solutions to the table. - Kaitlin Buccheri, Communications and Engagement Manager

3.0

Aug 18, 2024

Set Goals

Community manager

Recommend

CEO approval

Business Outlook

Pros

Kind people, opportunity to gain skills & grow professionally.

Cons

Tough industry with highs and lows. Work load will be challenging.

FirstService Residential Response

Thank you for taking a few minutes to share your positive experience with us! We appreciate your insight and hope you're willing to continue share your input and recommendations you have for improvement as you continue to grow here! - Kaitlin Buccheri, Communications and Engagement Manager

1.0

Aug 1, 2024

No good

Community manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Great coworkers Many locations

Cons

Everything sounds good in the beginning

FirstService Residential Response

Our leadership takes your concerns seriously and appreciates the feedback. FirstService Residential is dedicated to helping employees reach their professional goals within a culture of respect, collaboration, and curiosity. Please reach out to your manager with any further comments, concerns, or suggestions. - Emily, Global Director of Talent Acquisition

Viewing 22 - 24 of 126 Reviews

Jobs at FirstService Residential

Community Support Services Team Lead

Assistant Community Association Manager

Community Support Services Team Lead

Front Desk Associate – Overnight Shift | Beachfront Community

View all Community Management Associate Jobs

FirstService Residential reviews FAQs

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FirstService Residential

FirstService Residential Community Management Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unorganized

Set Goals

No good

Jobs at FirstService Residential

FirstService Residential reviews FAQs

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