Is FirstService Residential a good company to work for as a Community Management Associate?

Community Management Associate professionals working at FirstService Residential have rated their employer with 3.9 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of FirstService Residential employees being 3.8 out of 5 stars. Search open Community Management Associate Jobs at FirstService Residential now and start preparing for your job interview by browsing frequently asked Community Management Associate interview questions at FirstService Residential .

Does FirstService Residential pay Community Management Associate employees well?

Community Management Associate professionals rate their compensation and benefits at FirstService Residential with 4.0 out of 5 stars based on 126 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Community Management Associate salaries at FirstService Residential.

How happy are Community Management Associate professionals working at FirstService Residential?

62% of Community Management Associate employees at FirstService Residential would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Community Management Associate professionals have also rated FirstService Residential with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (122) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (23) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 136 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 102 reviews)); "Work/life balance is good but the people are the BEST!" ((in 48 reviews)); "Great work environment and people" ((in 37 reviews)); "Great company culture and core values" ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 129 reviews)); "Management is bad but can improve" ((in 101 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 51 reviews)); "Salary is low for the average" ((in 44 reviews)); "No training and help from previous employees." ((in 43 reviews))

FirstService Residential Community Management Associate reviews

3.9

62% would recommend to a friend

(126 total reviews)

David Diestel

79% approve of CEO

69% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Community Management Associate employees have rated FirstService Residential with 3.9 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Community Management Associate professionals have a good working experience there. FirstService Residential is rated in line with the average (within 1 standard deviation) by Community Management Associate professionals compared to other employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

5.0

Oct 5, 2024

Positive Career Move

Community manager

Recommend

CEO approval

Business Outlook

Pros

The team aspect works - leadership cares, lots of departments to help with various specific tasks and mandates. Pay is better than elsewhere, benefits are solid.

Cons

The occasional corporate mandate about some new process or document.

FirstService Residential Response

1y

Thank you for sharing your feedback! We are thrilled that you chose FirstService Residential as the place to grow your career and we hope that your experience here continues to be amazing. - Emily, Global Director of Talent Acquisition

5.0

Sep 23, 2024

Review

Community manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, good benefits

Cons

Workload can be difficult at times

FirstService Residential Response

1y

Thank you for sharing your feedback! We are thrilled that you chose FirstService Residential as the place to grow your career and we hope that your experience here continues to be amazing. - Emily, Global Director of Talent Acquisition

2.0

Sep 17, 2024

You are a number

Community manager

Recommend

CEO approval

Business Outlook

Pros

If you have a good manager in your corner you are set

Cons

They will pretend they care for you. Doesn’t matter how good you are at your job, the moment you disagree with them or do something they don’t like, you become a number that they simply do not care about and are written off Health insurance is terrible and extremely selective

FirstService Residential Response

1y

Thank you for commenting on your experiences and ideas for improvement. We appreciate your thoughtful feedback and will pass it along to the appropriate people. - Emily, National Director of Talent Acquisition

Viewing 19 - 21 of 126 Reviews

Jobs at FirstService Residential

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Administrative Assistant

Building Maintenance Technician

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