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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,365 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities, Staff Training, and Employee Recognition

Cons

401K match is very low, difficult to get in contact with some departments, running in circles to get clarifications or solutions

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Managed a diverse portfolio of exceptional residential communities

Cons

Significant gap between corporate directives and on-site property management realities, with a culture that leans toward assigning blame rather than driving solutions

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FirstService Residential Response
2mo
We so appreciate your feeback and candid perspective regarding bridging the gap between corporate direction and sited staff. This is a priority for us, and we’re focused on fostering a more solutions-oriented, collaborative approach across all levels of the organization. With the launch of our new SimplrHub app we're excited to see that gap close! Thank you again for this feedback and we wish you the best of luck in your new venture! - Kaitlin Buccheri, Communications and Engagement Manager
Viewing 43 - 45 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.