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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,365 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment with experienced staff.

Cons

Most situations are trial by fire.

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FirstService Residential Response
2mo
Thank you for your feedback. We’re glad you experienced a friendly environment and the support of a knowledgeable team. We also appreciate your perspective. We’re continuously working to strengthen onboarding, training, and ongoing support so associates feel set up for success—not just learning in the moment. This is helpful for us to continue opening up the conversation with our boots-on-the-ground managers to develop robust site-specific training programs! - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Apr 1, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

This company has great benefits

Cons

Some building that this company works for are not kind (TAO)

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FirstService Residential Response
1mo
Thank you for taking some time to leave us a review! Emily - Director of Talent Acquisition
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady income, not high stress, flexible hours

Cons

management was a little abrasive and slow to respond

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FirstService Residential Response
1mo
Thank you for commenting on your experiences and ideas for improvement. We appreciate your thoughtful feedback! Emily, Director of Talent Acquisition
Viewing 46 - 48 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.