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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(446 total reviews)
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David Diestel

87% approve of CEO

74% positive business outlook

Reviews by job title

446 reviews

Reviews about "Compensation"

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1.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to take paid time off.

Cons

Overworked. Talked down to. Lied to about how wage increases work. Constantly having to do the manager's job for him. Little to no communication from Management unless I initiate it myself. Additional responsibilities added to our workload without compensating us more.

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FirstService Residential Response
5mo
Thank you for sharing your feedback. We’re glad you appreciate the flexibility of our PTO policy, and we also take seriously your concerns regarding workload, communication, and compensation. We continuously review our processes and strive to provide fair treatment, clear communication, and opportunities for growth for all associates. Feedback like yours is important as we work to improve the employee experience and ensure our teams feel supported and valued. - Kaitlin Buccheri, Communications and Engagement Manager
1.0
Nov 12, 2025

Poor management

Recommend
CEO approval
Business Outlook

Pros

Getting a pocket change every two weeks for a while.

Cons

Poor management, nepotism, low pay, zero advancement, no hr.

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FirstService Residential Response
7mo
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We always aim to provide a supportive environment where concerns can be openly discussed, and we genuinely wish we had been aware of these issues while you were with us so we could have worked together toward a resolution. We appreciate your perspective and will use it as an opportunity to continue improving the experience for our associates. - Communications and Engagement Manager, Kaitlin Buccheri
4.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities, Good Culture, Cross Collaberation

Cons

High Turnover rate, PTO is not a lot

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FirstService Residential Response
7mo
Thank you for sharing your feedback—we’re so glad to hear you’re enjoying your experience with FirstService Residential. We appreciate your dedication, and we also value your comments regarding PTO and turnover. We will continue to look at ways to enhance the associate experience, and your insight helps us do just that. Thank you for being a valued part of our team! - Kaitlin Buccheri, Communications and Engagement Manager
Viewing 10 - 12 of 446 Reviews

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