Is FirstSteps for Kids a good company to work for?

FirstSteps for Kids has an overall rating of 3.9 out of 5, based on over 196 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 75% of employees would recommend working at FirstSteps for Kids to a friend and 64% have a positive outlook for the business. The best reviews about FirstSteps for Kids have been left by employees working as Lead Instructor , Instructor and RBT - Registered Behavior Technician .

Does FirstSteps for Kids pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstSteps for Kids employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at FirstSteps for Kids. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at FirstSteps for Kids?

75% of FirstSteps for Kids employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstSteps for Kids 3.9 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at FirstSteps for Kids?

RBT - Registered Behavior Technician (41) , Instructor (18) , Lead Instructor (16) , Behavior Therapist (9) , Program Director (8) , Registered Behavior Technician (7) , Behavior Technician (5) , Behavioral Therapist (4) , Behavior Analyst (3) , Instructor/Lead Instructor (3) , RBT (3) , Behavioral Instructor (2) , Occupational Therapist (2) , People Experience Manager (2) , Teacher (2)

What are the pros of working at FirstSteps for Kids according to real employee reviews?

"Training was great and I felt supported throughout my first few months." ((in 29 reviews)); "Everyone was very friendly and welcoming and wanted to see their employees grow and flourish." ((in 10 reviews)); "The clinical staff really does care about the staff and tries to address any issues and resolve them so that the employees stay happy" ((in 9 reviews)); "Some of my coworkers were great and I was always learning." ((in 8 reviews)); "All supervisors care deeply about their work and care deeply about ensuring that all behavioral therapists are well trained." ((in 7 reviews))

What are the cons of working at FirstSteps for Kids according to real employee reviews?

"Low pay rate for amount of work and responsibility." ((in 4 reviews)); "Before, I felt like it was a good work life balance, but now it’s just them changing schedules last minute without consideration of our personal lives." ((in 3 reviews))

What are the top reviewed FirstSteps for Kids locations?

Walnut Creek , Los Angeles , Hermosa Beach , Redondo Beach , Calabasas , Alhambra , East Los Angeles , West Los Angeles , Culver City , Los Alamitos , Westlake Village , Brooklyn , New York , Louisville , Nashville , Kokomo , Sherman Oaks , Walnut , Thousand Oaks , Concord , San Jose , Kingston , Manhattan Beach , Coney Island

FirstSteps for Kids reviews

3.9

75% would recommend to a friend

(190 total reviews)

Jennifer Harris, PH.D., LMFT, BCBA-D

99% approve of CEO

64% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.2

Senior management

4.0

Career opportunities

3.9

Work/Life balance

3.5

Compensation and benefits

FirstSteps for Kids has an employee rating of 3.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstSteps for Kids employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

190 reviews

5.0

Jan 10, 2024

Great Company

Lead instructor

Recommend

CEO approval

Business Outlook

Pros

I’ve worked at First Steps for almost five years. They truly care about their staff and the kids they help! There are also opportunities for raises and upward mobility within the company. They are flexible with scheduling if you are in school or have other responsibilities. Overall, my time there has been a great experience!

Cons

I don’t really think there are any downsides!

1.0

Jan 8, 2024

Means to an End

Rbt - registered behavior technician

Recommend

CEO approval

Business Outlook

Pros

If you need a job that will give you hands on experience to get through grad school to become a BCBA then this is a good route to take.

Cons

This job is not for those looking to make a career out of it. This job is pretty much in place for those who are on the track to become a Behavior Specialist and pays you as such. They will take a lot of your time and it's only worth it if you need to get hands on experience working with children or other Behavior Specialists to advance your own career.

FirstSteps for Kids Response

2y

We are so sorry to read of your concerns. Your experience at FirstSteps is important to us and we take your feedback seriously. At FirstSteps, our instructors play a pivotal role, and we aim to support both their career and financial well-being from day one. We provide ongoing mentorship and opportunities for wage increases, with many seeing a 10% pay increase within their first year. We also strive to nurture your professional development by offering comprehensive training and RBT sponsorship that culminates in earning the nationally recognized Registered Behavior Technician credential. As you know, this credential stays with you when you leave FirstSteps and is highly valued in our field. We're saddened to also hear that advancement opportunities may not have been clearly communicated with you. It's crucial to us that our exceptional Instructors are able to make FirstSteps their long-term career home. We absolutely offer various advancement paths, including Lead Instructor, Center-Based Manager, Training Manager, and administrative roles, that do not require graduate training or the BCBA credential. We would be happy to chat if you are interested and discuss potential career trajectories should you wish to return. Ultimately, your satisfaction and the success of all our employees, past and present, are of utmost importance to us. We truly value your feedback. Please reach out to our People & Purpose Team if you would like to reconnect.

5.0

Dec 19, 2023

ABA with heart

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In-person RBT training, layers of support, opportunity for growth, BCBA fieldwork site, top quality ABA where clients are centered. Involve team in instilling what compassionate care looks like.

Cons

Driving and cancelations. They do their best to provide work, ensure client families share same view in prioritizing treatment as rec'd, and try to zone staff based on cases. It's not perfect, but they listen to feedback and do their best in adjusting practices so policies value clients and staff.

Viewing 40 - 42 of 190 Reviews

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