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Firstsource Solutions

Engaged Employer

Firstsource Solutions Eligibility Supervisor reviews

2.0

5% would recommend to a friend

(11 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

59% positive business outlook

Reviews by job title

11 reviews
1.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a great job with great people that you meet.

Cons

Not the best pay for the field we are in.

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Firstsource Solutions Response
1y
Thank you for taking the time to leave a review. We're so happy that you enjoyed your time with the organization, your work, and your team. Our Firstsource culture is one we take pride in and are happy to have shared with you. We're sorry to hear of your dissatisfaction with our pay. Although we continuously review our pay scale to make sure it remains competitive in this market, we appreciate feedback like yours as we look to improve elements like that.
3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is nice. Co-workers don't always carry load.

Cons

Management may want to put their foot down more.

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re pleased to hear that you find the management approachable and supportive. We strive to foster a collaborative and productive work environment. Teamwork is vital to our success, and we will continue to emphasize accountability and shared responsibility among team members. We’ll ensure that leadership continues to maintain a balance between support and decisiveness to create a fair and efficient workplace for al
2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The initial training was fine.

Cons

Management doesn't respond. Once on site the training moved again and again. I only had one positive experience of all 3 locations. I only had 3 days of in office with a trainer and was told it going be cut and moved onto my hospital location at the time. I was given 24hrs notice of moving locations when I did and the training at my location was very inadequate. People taking 40m breaks, etc. There was no structure. I had no access to emails or systems for 2 weeks. I wasn't paid for my last day as well as they controlled my timesheet.

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Firstsource Solutions Response
1y
Thank you for your valuable feedback. We are sorry to hear of your experience and take comments like yours seriously when reviewing our core structures. As an organization, we are committed to fostering an environment where every FirstSource can thrive. With curated training and work structures, a dedicated HR team, and policies put in place for seamless work management, we pride ourselves in being advanced in our operations. Although this does not sound like your experience, we hope that these concerns were brought to your HRBP to be addressed and properly handled. Thank you for the hard work and effort you put in during your time as a Firstsourcer. We appreciate your review and wish you the best in your future endeavors.
Viewing 1 - 3 of 11 Reviews

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