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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,268 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,268 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry-level opportunities(BPO,KPO,US mortgage, Healthcare), Job stability with long -term projects. Process. knowledge helps future career growth.

Cons

Everything is good and well

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Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re glad to know you value the entry-level opportunities, job stability, and long-term projects that support career growth at Firstsource. It’s great to hear that you find your overall experience positive.
1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Majority of the people, free fruit

Cons

Senior Management….demanding unachievable goals, not interested in people all about numbers

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Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re pleased to hear you valued the people around you. We’re sorry to read that your experience felt overly focused on numbers, and that goals felt unachievable. In operational roles we do have to set targets to meet client expectations and keep service consistent, but they should be realistic, clearly explained, and backed by the right support. Your comments have been shared with the relevant teams so we can reflect on how goals are set, how changes are communicated, and how leadership support is experienced day to day.
5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Oppurtunity Providers and Motivates to Upskills the knowledge and encourages to be part of once growth along with organizational growth

Cons

Some process has complete Workfrom home hence no social interact

avatar
Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re delighted to know that you appreciate the opportunities, encouragement to upskill, and focus on personal as well as organizational growth at Firstsource. It’s great to hear that you value our culture of learning and motivation. While current work models are based on business requirements
Viewing 325 - 327 of 4,268 Reviews

Glassdoor has 4,381 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.