employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 30, 2017

review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its a good place to work

Cons

Late night shifts are not advisable

5.0
Sep 28, 2017

Experience at Firstsource

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Commissions based on save rates Free Sky if working for the Sky section

Cons

Can be stressful dealing with customers exteremely strict on timing

avatar
Firstsource Solutions Response
8y
We are happy to hear that you have experienced the multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognise that Firstsource is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort.
1.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

good team and salary

Cons

location, training, environment, managment, hours

avatar
Firstsource Solutions Response
8y
I am sorry to hear that your experience with Firstsource has not been a good one. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work. Last year we launched the mental health toolkit which enables our colleagues to have the support and guidance from managers in real time. Please feel free to get in contact with us to discuss your issues further and offer us the chance to change your perception
Viewing 3967 - 3969 of 4,264 Reviews

Glassdoor has 4,376 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.