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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,260 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Jul 9, 2017

      Inbound call center-CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to start career in a call center. A vendor for few a diferent companies in different industries. Provided employees excellent training and opportunities. Always valued their employees who performed and offered to transfer us to another dept. when a contract expires. I enjoyed working there and my co-workers. Learned alot and improved my skills in my 10 months working there. Overtime was available and voluntary. Company benefits.

      Cons

      Low pay. After 4 weeks of training and then a 90 day probationary period and you have been in compliance with an excellent efficiency rating you should be awarded a raise.

      1.0
      Jun 29, 2017

      Absolutely awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, aside from a steady schedule

      Cons

      Zero respect from Management. Unreasonable expectations. No hourly pay (and no way to track anything to see if you're being screwed), absolutely no room for advancement. Overtime is spung on you at a moments notice, with punishment if you don't bend to their every whim. Have a family? They don't care. Your work comes first, always.

      Viewing 43 - 45 of 4,260 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.