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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support and learning opportunities at work

Cons

I didn't notice anything about this office

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Firstsource Solutions Response
1mo
Thank you for sharing your feedback and experience. We’re pleased to hear that you have received good support and learning opportunities at work. Creating an environment that encourages growth and collaboration is always valued. Transportation requirements are generally reviewed based on business requirements and operational feasibility.
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and one of the growing companies in this industry.

Cons

I didn't notice any other issue in the office.

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Firstsource Solutions Response
1mo
Thank you for sharing your positive feedback and experience. We’re glad to hear that you consider the organization a good place to work and one of the growing companies in the industry. It’s also encouraging to know that you have not observed any major concerns within the office environment. Regarding food facilities and two-way cab support. Such requests are generally reviewed based on business requirements and operational feasibility.
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong internal growth opportunities through programs like IMP Supportive environment for learning and upskilling Exposure to multiple roles (Training, Quality, Operations support) Good recognition culture with regular awards and appreciation Collaborative teams and approachable leadership

Cons

Responsibilities grow alongside career progression Role transitions encourage adaptability and continuous learning Fast-paced environment, especially during peak periods

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Firstsource Solutions Response
1mo
Thank you for sharing such a detailed and thoughtful review of your experience. We’re delighted to hear that you value the strong internal growth opportunities through programs like IMP, along with the supportive learning environment, cross-functional exposure, and recognition culture. It’s also encouraging to know that collaborative teams and approachable leadership have positively contributed to your journey. Cross-team collaboration and support during role transitions are also areas that the organization continues to focus on to ensure a smoother employee experience while maintaining employee well-being alongside performance expectations.
Viewing 124 - 126 of 4,260 Reviews

Glassdoor has 4,372 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.