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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Supportive leadership Good pay Good IT team Wide database, global spanning various industries

Cons

No negative impacts from the company till now until 1 year

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the strong work-life balance, supportive leadership, good compensation, and efficient IT support. The wide global exposure across industries is also a significant advantage.
5.0
Apr 13, 2026

Growth focused

Recommend
CEO approval
Business Outlook

Pros

Structured work environment that supports skills development and excellence operational Mortgage training academy program is offered first by first source which I ever seen

Cons

As of now not applicable

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the structured work environment and the strong focus on skill development and operational excellence. It’s also encouraging that the Mortgage Training Academy program has been a standout learning experience for you. Encouraging continuous feedback and open communication between employees and leadership can further strengthen trust, engagement, and collaboration.
4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm really enjoying my time in this company. The management and team lead is supportive and encourages to do better, creating positive space. plus, the remote work option is a great perk.

Cons

A Room for salary growth

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you’re enjoying your time with the company and appreciate the supportive management and team leads who encourage growth in a positive environment. The remote work option is also a valuable benefit that enhances flexibility. Noted on your point regarding salary growth this is an important area and has been shared as feedback for consideration in line with performance and progression frameworks.
Viewing 172 - 174 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.