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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (4,261 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Mar 23, 2026

      Work experience at Firstsource

      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent management, Great culture, Excellent pay and benefits, and Fun work environment.

      Cons

      Need more team time off to bond with colleagues, and Need more fun activities.

      avatar
      Firstsource Solutions Response
      3mo
      Thank you for your positive feedback. We’re delighted to hear that you appreciate the management, culture, compensation and benefits, and the fun work environment. Creating opportunities for team engagement and collaboration is important to us, and we will continue to explore ways to enhance this experience. Thank you for your encouraging words we remain committed to continuously improving and striving to be among the best.
      5.0
      Mar 22, 2026

      Nice

      Associate software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Environment is very good and good project and Remote job

      Cons

      Salary is a con only

      avatar
      Firstsource Solutions Response
      3mo
      Thank you for your feedback. We’re glad to hear that you appreciate the work environment, project quality, and the remote work opportunity. Regarding compensation, salary structures are aligned with company standards, role requirements, market benchmarks, and individual experience. We continuously review our compensation framework to remain competitive and fair.
      1.0
      Mar 19, 2026

      Treat staff better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My colleagues are about the only thing

      Cons

      Absolutely zero regard to employee's welfare, disabilities or mental health. Constant procedure changes. Unreasonable work hours lead to impossible work life balance. Treated as second class employees simply due to being contractors. HR looks for excuses to benefit themselves rather than genuinely looking out for their employees. Zero sick pay. If you have more than a few sicknesses in a year you have to promise 100% attendance for 6-12 months or you won't have "shown enough improvement." Because of no sick pay people will come into the office sick and it will spread fast. No benefits given for seniority. I've worked there 5 years and wasn't even thanked.

      Viewing 229 - 231 of 4,261 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.