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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(261 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

4.0

Culture & values

4.0

Senior management

3.9

Work/Life balance

3.8

Compensation and benefits

Ratings by demographic groups

Reviews by job title

261 reviews

Reviews about "Management"

Return to all reviews
1.0
Apr 30, 2014

We are not children and stop showing favoritism..

Par
Recommend
CEO approval
Business Outlook

Pros

I love my co workers. The only reason l am still with company.

Cons

Dealing with unfriendly managers. They don't even say good morning. Not enough training for the job you are expected to do. You learn as you go. Pay is too low for what you have to do. The building is very dirty and dusty. The bathrooms are very nasty.

5.0
Apr 3, 2014

Excellent

Senior customer service representative
Recommend
CEO approval
Business Outlook

Pros

good incentives structure, oppertinuties for growth

Cons

I've don't have any issues with the management as didn't have any hard time with the manegement.

3.0
Mar 15, 2014

Great if you don't have a life outside of work

Medical claims examiner
Recommend
CEO approval
Business Outlook

Pros

You are paid per claim that you process. If you are a hard worker you will be paid for it. The atmosphere is fairly laid back. You can listen to music all day and tune out the rest of the office which works well when you are trying to process as many claims as possible.

Cons

The management constantly makes promises that they can not keep and the overtime is absolutely ridiculous. You are basically only as good as the number of claims you process. Management is completely out of touch with reality and rarely, if ever,take suggestions from processors. If you are a top producer, any promotion that you get is a pay cut. This leads to sub par processors being promoted to leadership positions.

Viewing 241 - 243 of 261 Reviews
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