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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary part is fair when comes to Role

Cons

Nothing is good apart from the salary, Politics, Poor leadership and no Career Growth Opportunities

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Firstsource Solutions Response
5mo
Thank you for taking the time to share your feedback. We’re glad to know you found the compensation aligned with your role. At Firstsource, we are committed to fostering a transparent, growth-oriented, and inclusive culture where employees can thrive and feel supported by their leaders
4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team and leaders Healthy workspace

Cons

Rotational Shifts Canteen food is not good

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Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re pleased to know you value the supportive team, leadership, and healthy work environment at Firstsource. While rotational shifts are a business requirement to ensure smooth operations.
5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Work Environment Friendly and Approachable Leadership Good benefits package, including health and wellness programs with an understanding management team.

Cons

Growth oppurtunities can be slow or not be clear too much work load with less resources. particularly when adapting to shifts and week off changing quite reqularly every 3weeks

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Firstsource Solutions Response
5mo
Thank you for your thoughtful and detailed feedback. We’re delighted to know you value the supportive work environment, approachable leadership, and comprehensive benefits at Firstsource. We appreciate your recognition of our efforts to create a culture that promotes growth and employee well-being. While shift rotations are a business requirement and workload may vary based on operational needs, we continuously strive to maintain balance and provide the necessary support to our teams.
Viewing 289 - 291 of 4,262 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.