Fiserv reviews

The work place culture has changed. It seems more focused on the bottom line which is good in some ways but when you start to nickle and dime your way through business then you lose the most valuable minds. One of my biggest gripes is how the benefits and perks seem to disapear daily. When I first started we had this thing called People Make the Difference week. During that week senior management came in during the 3rd shift and bought juice, coffee and doughnuts down to the 3rd shift employees, Slowly these things disappeared. Last year they called it Fiserv Make the Difference week, Not only is it grammatically incorrect but just plain rude. They took the PEOPLE out of people make the difference week. Senior management ate a lot of crow on that one. Also the taking away of sabbaticals with a post dated email. We got the email around Jan 1st saying effective last month sabbaticals were gone. Lots of people including my self had made plans that had to be changed because of this arbitrary change.

Benefits are being slowly whittled away. First they eliminated the Sabattical program, then they changed the health insurance benefits (only high deductible plans are being offered for new hires, and the PPO plan will be phased out in the future), and next year they are going to give us PTO time instead of the vacation time + liberal sick time policy we currently have. Another thing about working here is that longevity matters more than skills, ability, or experience when it comes to being promoted. Fight for the best possible title and benefits package you can get when you're hired, because once you're on board, you won't see a promotion until you've passed the test of time. Meanwhile, people with lesser skills, who put forth less effort (and indeed, even incompetent people who don't do their jobs) will be paid more than you and have a higher seat on the food chain because of their years of experience.