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Fit Factory (MA)

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Fit Factory (MA) reviews

3.4

58% would recommend to a friend

(38 total reviews)

41% positive business outlook

Fit Factory (MA) has an employee rating of 3.4 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fit Factory (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

38 reviews
1.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Meet lots of new people, fast paced, passionate fitness colleagues, free membership

Cons

Low pay, promises to increase pay/promotions never materialized, minimal and often confusing directions from corporate office, managers had constantly changing expectations for staff and was quick to punish, no HR for employees, underpaid experienced and talented employees in all departments, inflexible scheduling, majority of work fell on a few dependable employees while top managers socialized and relaxed in closed office at back, female employees were often penalized for unimportant things while male employees were rarely reprimanded for slacking off/breaking company rules, corporate and facilities managers actively silenced and fired employees who speak up about sexual harassment, managers focused on sales numbers and customer satisfaction ratings rather than urgent issues in the facilities, managers often abused their positions most because there was zero oversight

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- A relatively easy way to get clients as the fitness manager is in charge of that role - An opportunity to get your name out there as a trainer, and get some experience - Free gym membership

Cons

- Upper management/Corporate is not the most supportive of their staff's success - Low pay - Not a tremendous amount of room to grow

3.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistent, but low for the industry. A lot of freedom to teach what you want though!

Cons

Low compared to other gyms and boutiques. The coordinator is awful but just teach your classes and stay out of her way.

Viewing 4 - 6 of 38 Reviews

Glassdoor has 42 Fit Factory (MA) reviews submitted anonymously by Fit Factory (MA) employees. Read employee reviews and ratings on Glassdoor to decide if Fit Factory (MA) is right for you.