Five Guys reviews

3.6

61% would recommend to a friend

(4,785 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Oct 4, 2011

Simple

Recommend
CEO approval
Business Outlook

Pros

-Simple Menu, easy to remember -Upbeat, Positive, Friendly atmosphere -Free food at lunch on 8+ hour shifts -Easy hiring process & interview -No past experience required -The uniforms are free (Two T-Shirts & a Hat) -Tips -Secret Shopper bonuses -Free Peanuts :)

Cons

-I had to buy a pair of black slip resistant shoes, the cheapest pair I could find were $17 @ Walmart -No benefits -You smell gross when you go home - It's an average minimum wage job -People under 18 cant flip the burgers, cook the fries, grab buns of the warmer for toppings, or use a knife etc. The only jobs they can do are lobby clean-up, or cashier.

1.0
Sep 15, 2011

No respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job is easy to get, and the owners (at least the ones at my store) were very friendly, as were the general managers.

Cons

The pay is horrible. You should probably just clear your schedule for the whole day because they will keep you typically for an hour or two after you're supposed to get off (if you're working day shift) and call you at 7 in the morning, asking if you can come in early or work a double. If you say that you can't, the managers so "OK" and hang up the phone. If they still can't find anyone they'll keep calling back, promising benefits. If you comply, you usually won't receive the benefits. The management does not respect you at all, even if you've worked there for years. I worked at Five Guys for 4 years and never made above $7.25...and they told me I made more than anyone except the managers and the grill guy! I traded shifts one time the day before my grandfather passed away because we knew it was about to happen, and I made sure management knew. On the day he died, my manager called me (after she knew what was going on because I told her myself) to ask if I could come in the next day. No respect. If you ask for a day off, they will become bitter and cut your hours down to two days--then call you up every day that you're normally scheduled to work and ask you to come in. 4 years of being treated like this was a mistake.

2.0
Sep 9, 2011
Recommend
CEO approval
Business Outlook

Pros

-Flexible scheduling -Part time or full time (in some places) -Bonus checks for scoring perfect on secret shoppers -Free food for lunch -Cash tips in addition to hourly wage -Free uniforms and hats

Cons

-Minimum wage -Little to no pay raises (been there almost three years i've gotten 50 cents, which was all in the first year) -No opportunities for advancement (three tiers: crew member, gray shirt, store manager) -7 hour shifts (have to work six days a week just to get 40 hours) -Communication between District Managers and stores is poor. Crew will be reprimanded for doing things that had been changed and we were never notified. -Some corporate practices make no sense but questioning them does nothing but get you in trouble.

Viewing 4771 - 4773 of 4,785 Reviews

Glassdoor has 5,228 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.