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Five Guys

Engaged Employer

Five Guys reviews

3.6

61% would recommend to a friend

(4,786 total reviews)
avatar

Jerry Murrell

77% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

5K reviews
1.0
Feb 8, 2018

Just read

Shift leader
Recommend
CEO approval
Business Outlook

Pros

Closed for Christmas. That's it.

Cons

Poor management, lack of managerial help, poor HR department, absentee owners

3.0
May 19, 2017

cashier

Cashier
Recommend
CEO approval
Business Outlook

Pros

good paying job, free food

Cons

if you do something not up to standard or get a poor rating from a secret shopper then you get fired

4.0
May 13, 2017

Be Willing to Work Hard

Shift leader
Recommend
CEO approval
Business Outlook

Pros

Good Music Bonus Programs Opportunities for Advancement (Good crew members get offered a promotion within a 6 - 12 month period usually). Free Food with every shift. If you want a career in food (corporate or otherwise) this is a great place to start

Cons

Quality and cleanliness standards are VERY STRINGENT. Be prepared to uphold them. Fast Food means high turnover, be prepared to get called to come in for the new guy who didn't show up (extra hours if you are willing/able). Pay for non - management is meager (though has gotten better recently, at least at my location). Be very wary of poor management signs when you have an interview. Be sure to ask what their secret shopper WIN percentage is (percentage of shops that are 100% perfect). They might brag about a 92% average, but shops only pay out when you have 100% on the secret shopper score. If half of their shops are 98%, half of them didn't net the crew a bonus.

Viewing 19 - 21 of 4,786 Reviews
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Glassdoor has 5,229 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.