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      Flagstar Bank

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      Flagstar Bank reviews

      2.8

      30% would recommend to a friend

      (972 total reviews)
      avatar

      Alessandro P. DiNello

      37% approve of CEO

      22% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Compensation and benefits

      2.6

      Senior management

      2.5

      Career opportunities

      Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      972 reviews
      4.0
      May 27, 2013

      Decent company to work for.

      Customer service support
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a friendly and positive atmosphere in the department where I work. People work well together and management is fair and supportive of employees.

      Cons

      Company is still working to overcome challenges of the down economy. Customer service agents present less than professional front to customers. Proper grammar should be a minimum requirement for agents. Frustrating that all employees, including salaried, are required to punch a time clock.

      4.0
      Mar 6, 2013

      Good leapfrog company, poor structure

      Loan analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, normal hours, good benefits, good PTO, opportunity to move up

      Cons

      HR is VERY slow processing promotions, 5+ years before PTO increase or promotion, poor executive management structure ("reorganizations" are very common. Ive been hear 14 months and already 3 reorgs in my department)

      3.0
      Jan 4, 2013

      Great sales experience

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to make decent and above average income, great subordinate culture, independence in sales attainment, somewhat supportive management (every manager is different; some great some not so great)

      Cons

      Commission pay two months out, opportunities for promotion beyond personal banker is difficult and unlikely, positions are available as they are available, no succession planning, very quota/sales driven, new ideas and creativity looked down upon

      Viewing 928 - 930 of 972 Reviews
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      ReviewsFlagstar Bank reviews

      Glassdoor has 1,067 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.