Flagstar Bank reviews

2.8

30% would recommend to a friend

(972 total reviews)
avatar

Alessandro P. DiNello

37% approve of CEO

22% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews
1.0
Nov 9, 2010

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flagstar was a great place to work for many years until the reorganization last year. There are still many good people working within Flagstar Bank.

Cons

Do not join Flagstar as an LO or branch manager. The leadership style of Senior Management is best described as "fear based" management. There's little to no communication. Emails and phone calls to management were regularly ignored and a response was rare. The support staff is grossly overwhelmed with their current workload and unable to support the sales staff. The sales staff is required to do far more than their share, but not compensated accordingly. Health benefits were extremely expensive and inadequate. All of this should begin to explain why this company went from 100+ home loan centers at the beginning of 2009 to roughly 20 home loan centers at the moment. After many years of commited service to Flagstar, it was very sad to see what the bank had become and far too easy to say goodbye.

2.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Friendly customers that continue to come back and see you!

Cons

Some of the management isn't that great, if you turn down a position because of its location, you are shunned from that day forward, your ability to move up is hindered

1.0
Jul 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Bonus and incentive pay are wonderful if you get lucky enough to reach the ridiculous goals they set for the branch.

Cons

They make their branch goals almost impossible to reach. Their mentality on getting clients to open different accounts and products is comparable to that of a cheesy used car salesman. I took training, studied and got certifications to improve myself and my stock within the company so I could move up and I was constantly rejected. Then on the day I submitted my 2 week notice I was offered a management position but by that time I was so sick of how they did business, I didn't care.

Viewing 967 - 969 of 972 Reviews

Glassdoor has 1,067 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.