Flagstar Bank reviews

Company has an enormous learning guide with over 1000 pages. It's not simple to learn everything, you are forced to call their helpline if you run into a situation and cannot figure out a solution for the customer. The helpline can be a little rude at times. I would suggest that they make their guide simpler, so workers can be confident with the information they're sharing. Another experience Ive had, was starting in the beginning I wasn't seated with the rest of my team. Instead I set on an opposite floor, which means I wasn't included in a lot of information, Unless my supervisor came upstairs to tell me. Soon after, I learned my supervisor was handing me off to a new supervisor. The new supervisor never introduced herself. She walked passed my multiple times and stated that she would introduce herself when the time comes, because she was unsure if I was in her team. This company has potential but in 2019- 2020 it lacked a lot of what I was looking for in a career.

Boss was hard to work for.