Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)
avatar

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews
1.0
Jul 1, 2015

loan review analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice safe area to work in, Nice building, some departments allow you to cross train. Diverse group of employee's.

Cons

Have been going thru lots of upper management changes over the last few years. Company tends to hire a lot and twice a year go through big lay offs. Working for them as many years as I did I can say the management has more closed door meetings and they are not very transparent to their employees. You are working in a cubical world where it's frowned on to speak to your team members. The group I was in took away our desk phones because we had no reason to call anyone outside the building. They put phones at the end of the row for us to talk to the IT dept if we had computer problems. Like we were 3 year olds not to be trusted. You have to account for every minute of your 7.5 hour day (450 minutes) . If you can't then you will fail to meet expecting on your annual review Pay is also on the lower end of the scale in the industry.

2.0
Jun 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Small Branch, new customers well,job duties and expectations were always clearly communicated.

Cons

Small branch with only 3-4 staff members made it difficult for time off and also made for long hours for management trying to cover shifts and keep hourly staff hours in check. Biggest con - low pay & low incentives.

4.0
May 14, 2015

Customer Service Rep- Mortgage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice classes, people willing to help each other. Made lots of friends from people I started with as well as people that have been there for years. You continually grow.

Cons

Can't think of too many. Maybe food choices at the cafeteria?

Viewing 283 - 285 of 974 Reviews

Glassdoor has 1,069 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.