Flex reviews

Very stressful numbers based environment. The requirement is to fix a unit every 45 mins. This includes post repair testing at your desk. You either run Apple Toolkit for the Macbooks or PC Doctor for Windows based laptops. These tests take a good 10 to 15 mins to run. So realistically you only have 30 mins per unit. This includes doing an inventory of the unit, taking notes of condition etc...so actual repair time is less than that. If you don't meet these numbers you get written up and eventually fired. Doesn't matter how good you fix your units. They care about numbers. If you have any experience with being in repair depots, you know that you have good days and bad days. Your good days consist of things going as planned. Your bad days consist of getting bad parts. Having multiple failures show up after the original repair etc. Seems like you have more things working against you than for you. It wouldn't be so bad if the pay was there but in my area they paid the lowest amount out of all the repair depots. $11 a hour.

It is a little bit more disorganized than the Mexican Mafia, It can be a lengthy fight to find out who is in control and sometimes the customers win, just be sure not to show over loyalty to one side since it might be different the next day, week or month.