Flexport reviews

3.5

65% would recommend to a friend

(1,184 total reviews)
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Ryan Petersen

80% approve of CEO

54% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

A lot of perks and benefits. Used to allow remote work great management at lower levels Free lunch and snacks

Cons

Forced return to office irregardless of distance for all employees. For employees who live outside of Los Angeles, two to three hour one way commutes are common. Pay is 75% of other competitors, and with shrinking benefits it no longer is worth the pay differential. Upper management and executives are out of touch with the company culture and are harming it despite having the intent to make it better. HR parrots the executives’ orders and refuses to listen to those who raise feedback with how new processes are affecting the lives of employees.

3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Cool offices in prime locations. Most benefits that have been gone during the pandemic (free lunch, donuts, etc.) Semi-flexible PTO and free health insurance.

Cons

Some of the managers have very toxic attitudes towards work. They expect you to normalize working 10+ hours a day in the name of productivity, just because they do. This isn’t healthy and will lead to burnout. Definitely some egomaniac managers there with absolutely no life outside of Flexport, and it shows. They’re so obsessed with working for Flexport that they don’t even realize how ridiculous and sad they look. They don’t take time off because they have so much backed up work. They have so much backed up work because they are understaffed. They are understaffed because they under-hire and claim “it’s not in the budget” but then they’ll stretch the staff they already have thin. Work hard enough and you’ll get promoted quickly to another role with a below average salary. Eventually there won’t be any room for growth, so you’ll be forced to either be content with substandard annual raises or go somewhere else. Culture emphasizes spending all your time with your coworkers, at work and outside of work. They just want everyone’s lives enmeshed so that it’s harder to leave. C-Suite is out of touch. Too much constant change and confusion. People’s roles constantly change. Every role is 90% mindless tasks that are less than school ability. Sudden layoffs, fake D&I initiatives, lots of useless meetings. Hiring entry level people and offer “cool” perks so they can pay them less. No 401k match. They position their offices in prime locations (places where many of their employees cannot afford to live) and they have to pay for parking or transit. Hit $1B and have employees $250-1k.

2.0
Jun 14, 2021

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Scrappy do it yourself and figure it out culture Fun fraternity culture (this is a con for D&I and productivity reasons but if you’re looking for a play hard and make it up as you go culture this place is for you) Coolest design/illustration/brand of any freight forwarder Great PR team, they can sell mistakes as success to any media outlet Best lunches in the office and huge snack selection If you can fake it and push hard enough you can climb the latter here pretty easily

Cons

The tech stack is very manual “man behind the curtain” with continuous turnover in engineering that makes it impossible for the technology to really become automated or intelligent If you’re accepting a job offer at a VP level or higher, don’t intend on staying for more than 11 months. Executives are frequently used as scapegoats and are laid off frequently. The CEO isn’t sure how to appropriately allocate resources. Is this a freight forwarding company? A technology company? A customs broker? A children’s book company? A private airfreight company? The values and OKRs are constantly changing. Diversity and inclusion practices are put on individuals to figure out instead of upper management. Upper management is constantly scheming to save money while burning capital at the same time. There isn’t a very transparent culture. One of the offices was put up to be leased and it became public information before the employees that worked out of that office were informed.

Viewing 58 - 60 of 1,184 Reviews

Glassdoor has 1,294 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.