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      Flexport

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      Flexport reviews

      3.5

      64% would recommend to a friend

      (1,187 total reviews)
      avatar

      Ryan Petersen

      78% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      Flexport has an employee rating of 3.5 out of 5 stars, based on 1,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 13, 2020

      Software plays less and less of a role in Flexport's success

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Interesting business domain - Smart and hardworking people - Revenue is growing

      Cons

      - Engineering and product direction is increasingly detached from the business direction. Our company will only survive if it becomes more efficient than its competitors, yet most of our software teams are not focused on helping make our ops teams more efficient. - The most talented, tenured, and senior people in the software org are leaving the fastest - Hard to get support from middle management when you need something - Internal communication and alignment is getting worse, leading to even more politics

      4.0
      Oct 12, 2020

      So very grateful for the amazing ride, but please bring back the focus on your people!!

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was fortunate to have joined Flexport during the early stages, and I can genuinely say that working at Flexport been one of the best (albeit stressful) experiences of my life. I've had opportunities to travel around the world, and connect with some of the most driven and incredible people. Although I have left Flexport, I know that the amazing colleagues I've worked with will continue to be my lifelong friends and mentors. Here is a quick summary of pros - Amazing people and culture in every office I've been so - Very hard working and smart exec leaders - Some great leaders, many of whom I consider my mentors still - Opportunity to work on a mission that is changing the industry - Great perks (sponsored learning programs, free lunches, etc.) - If you were a fresh grad, I still believe there are tons to learn at Flexport (but be really self-aware of what roles you may want to lateral into from the get-go)

      Cons

      With all the great things said, there are also some not-so-great things, and it is sad to see that it is continuing to drive great talent away. The biggest thing I've seen by far is the lack of career mobility and growth in the recent years. This is a huge turn off for smart fresh grads who join the company only to realize that they are working way more on the "ops" than the "tech" side of the business. Here are some of the other cons: - Hiring of more managers from traditional freight forwarders. They stifle internal promotions and often under-perform. In addition, they tend to be worse people managers - Again, with promotions...seriously talented people are being held back when others get promoted through reasons unknown - Many ops roles are extreeeemmely manual. People are happy to do it for ~1 year but its unrealistic to expect them to stay without lateral opportunities - Product is moving too slow. Competitors with better infrastructure are starting to close in - Re-org has siloed many multidisciplinary generalists into robotic specialist roles It was sad to leave Flexport because of a combination of those reasons, but I still believe in Flexport and know that the future will be bright if we can fix them!

      2.0
      Oct 9, 2020

      Hindsight is 2020: Toxic is toxic, but our scars remind us

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perks (which are gone with COVID) Name recognition (amazing once you are looking for a new job) Fantastic opportunity to break into tech since they are always hiring (think about it... turnover) The opportunities after leaving Flexport are fantastic, and you will look back on your memories at Flexport with some PTSD ( I still have nightmares and flashbacks) but you will have slight fondness for it.

      Cons

      I am writing this one year after departing with Flexport, and have read through some more recent reviews on here... I encourage you to pick up on the patterns, ie, BRO-ey, poor middle/E-leadership, politics, and rote-work. I'd like to highlight that this advice isn't for everyone. If you thrive in working the system and making yourself look good, then this could be a great fit. If you're looking for a more just system of diversity of thought, appreciation for it, and feeling valued at all levels without respect to your title, then you might feel... terrible deep down. So I am writing this for someone who knows themselves well enough to admit they might be quite unhappy throughout their tenure here, and for them to realize that experience/personal growth wise, they might be better off somewhere else.

      Viewing 1021 - 1023 of 1,187 Reviews
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      Glassdoor has 1,298 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.