Is Flexport a good company to work for?

Flexport has an overall rating of 3.5 out of 5, based on over 1,297 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 64% of employees would recommend working at Flexport to a friend and 53% have a positive outlook for the business. The best reviews about Flexport have been left by employees working as Sales Development Representative (SDR) , Supply Chain Operations Associate and Client Solutions Associate .

Does Flexport pay their employees well?

According to anonymously submitted Glassdoor reviews, Flexport employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Flexport. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Flexport?

64% of Flexport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flexport 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Flexport?

Software Engineer (78) , Client Solutions Associate (42) , Global Operations Associate (35) , Account Manager (33) , Account Executive (29) , Operations Associate (28) , Global Trade Coordinator (27) , Sales Development Representative (SDR) (27) , Operations (25) , Director (22) , Associate (17) , Senior Software Engineer (17) , Supply Chain Operations Associate (16) , Manager (14) , Product Manager (14)

What are the pros of working at Flexport according to real employee reviews?

"Great people at the manager and associate level." ((in 128 reviews)); "Great company and culture." ((in 110 reviews)); "great benefits and office perks" ((in 76 reviews)); "Working with the team is great" ((in 43 reviews)); "The company is Hybrid and has unlimited PTO" ((in 31 reviews))

What are the cons of working at Flexport according to real employee reviews?

"If you are thinking about accepting a position in Operations, think long and hard about dreadful office politics, repetition of manual tasks, poor leadership." ((in 64 reviews)); "Massive layoff in the recruiting team, so I believe that was poorly planned" ((in 46 reviews)); "Very low pay compared to the market." ((in 38 reviews)); "Poor management leading into overhiring and layoffs." ((in 38 reviews)); "Low salary and not a lot of days off" ((in 23 reviews))

What are employees saying about Flexport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flexport layoffs and their outlook for job security at Flexport in 2026.

What are the top reviewed Flexport locations?

San Francisco , Atlanta , Chicago , New York , Los Angeles , Bellevue , Seattle , Dallas , Playa Vista , San Bernardino , Miami , Highland , China , Phillipsburg , Illinois City , Austin , Texas City , San Diego , South San Francisco , Milpitas , San Jose , Bath , Coopersburg , Indiana , Clearwater , Ohioville , Midtown New York , Irvine

Flexport reviews

3.5

64% would recommend to a friend

(1,186 total reviews)

Ryan Petersen

78% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Sep 18, 2019

People Team needs to be cleaned out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexport used to have a high performance culture so there are still a lot of good people left. Good work life balance, parental leave,

Cons

The performance culture has changed so much. The leadership team has been a revolving door for some time now. The People people are now a joke. They can’t run a review cycle and get people properly paid if their life depended on it despite being a big team. CEO can’t take feedback

Flexport Response

6y

Thanks for taking the time to write a review, and we’re sorry that you had a negative experience with our performance feedback cycle. People development is a top priority for us (it’s built into our company-wide OKRs) and having predictable performance feedback processes is a big part of that. As the leader of the People team, I take a review like this very seriously. If you experienced any issues with our most recent performance feedback cycle, especially related to compensation, please let your People Business Partner know immediately -- they can work with you to get it resolved ASAP. We are investing time and resources for our upcoming performance feedback cycle that should address your concerns regarding communications, our forms (a bit lighter), and the compensation process. With rapid growth, there is a lot of evolving, and we are committed to making our performance cycle much more robust. Expect to hear from our team in November on these updates. In the past few months, we have added several senior leaders to help strengthen our performance culture from end to end -- in recruiting, tech recruiting, organizational learning & development, people operations, and (coming soon) a very seasoned compensation leader. The impact of these leaders is just beginning to be felt, now that they are getting fully up to speed and we’re able to see and measure the impact of the initiatives they’ve launched.

4.0

Sep 16, 2019

Typical perks of a start up but with bad leadership

Operations

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home, great location (SF), typical start-up tricked out office, fun people, beer

Cons

Turnover is incredible. The first week is amazing, but the shine fades quickly. Management has little experience managing. It seems like everyone who is hired is a white man. Diversity and inclusion is lacking. Leaders (C-level) who were brought on have either left or been fired within a year.

Flexport Response

6y

Thanks for writing a review. I wanted to address your comment about turnover because ours is actually pretty standard for the tech industry (around 13%). We did have some leadership-level turnover this year, which may have made it seem more pronounced. We have made definitive strides in diversity and inclusion but, like many of our peer companies, we have work to do on this front. According to our most recent statistics (H1 2019), racial and ethnic diversity in leadership at Flexport is up 8.6% compared to the end of 2018. This number is certainly moving in the right direction, but there’s plenty of room for improvement.

3.0

Aug 18, 2019

Free food, medical benefits, PTO

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Free food, medical benefits, PTO

Cons

As the company and offices grow, company culture has deteriorated significantly. Unlimited PTO is at the discretion of your manager, so the actual benefits can vary from team to team.

Viewing 1087 - 1089 of 1,186 Reviews

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Flexport reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

People Team needs to be cleaned out

Typical perks of a start up but with bad leadership

Free food, medical benefits, PTO

Top companies for "Compensation and Benefits" near you

Jobs at Flexport